Welcome to Viking Goods!
If you have questions about our products, shipping times and order status, or cancelling an order and receiving a refund, please browse our extensive FAQ sheet below :)
HOW CAN I CONTACT YOU?
Please email Customer Support at:
firstname.lastname@example.org OR send us a message via our contact us section, and we will get back to you within 24 hours!
HOW MUCH IS SHIPPING?
Shipping and handling is a flat rate of $4.95 for all orders under $50 and FREE shipping for all orders over $50.
**International Shipping: $6.90**
HOW LONG UNTIL I RECEIVE MY ORDER?
Most of our product's ship within a couple of weeks via Fedex and USPS with a tracking number unless otherwise stated on the specific product page. Our current shipping time for domestic orders are 10-14 days.
International Shipping Time: 10-21 days
WHY DID I ONLY RECEIVE PART OF MY ORDER?
Some of our product's ship from various locations. Most of our apparel is printed and sent out within a few days, while our jewelry is custom made and can take a bit longer to be delivered. If you only received part of your order, don't worry, the rest is on the way but if you feel like you need to speak with us, please send an email to email@example.com or submit a request via our contact us section.
DO YOU OFFER WHOLESALE DISCOUNTS?
We do! Reach out to us at firstname.lastname@example.org to learn more.
CAN I REPLACE A DAMAGED/INCORRECT ORDER?
We currently do not accept returns, but we do issue refunds. Please refer to our refund policy for more info.
CAN I CANCEL MY ORDER?
Yes, if for whatever reason you wish to cancel your order please email: email@example.com